1:00 p.m. - 2:00 p.m.

Revenue Cycle Leadership

Moving from Short-Term Cost Cutting and Expense Reduction to Sustaining Solid Margins


Reduced reimbursement rates and lower inpatient volume don’t have to hold healthcare organizations back. You can make smart decisions about cost management and expense reduction as you re-engineer care. But moving at a reasonable pace may not be enough to prepare for the always-shifting healthcare agenda. The key: integrate short-term cost and expense fixes with long-term strategies that boost financial performance and uncover the potential for growth.


Among the issues we’ll cover in this panel discussion:

  • Maximize revenue and sustain financial margins while safeguarding your commitment to quality, access, and value

  • Expand margins as you enhance clinical effectiveness and financial and operational performance

  • Implement performance improvements as you manage risk and quality 

  • Pinpoint under-the-radar revenue sources – or sources of lost revenue – as you manage revenue expectations and operating costs

  • Shift strategic thinking about revenue and cost as you make value-based care the centerpiece of decision making


Suzanne Delbanco

Executive Director

Catalyst for Payment Reform

Suzanne Delbanco is the executive director of Catalyst for Payment Reform, an independent, non-profit corporation working to catalyze employers, public purchasers and others to implement strategies that produce higher-value health care and improve the functioning of the health care marketplace. In addition to her duties at CPR, Suzanne serves on the advisory board of the Source on Healthcare Price and Competition at UC Hastings and the Blue Cross Blue Shield Institute.  Previously, Suzanne was the founding CEO of The Leapfrog Group.


Catherine Jacobson

President & Chief Executive Officer

Froedtert Health

Catherine Jacobson serves as president and chief executive officer of Froedtert Health, a regional health care system based in Milwaukee, Wisconsin. Jacobson joined Froedtert Health in 2010 as executive vice president of finance and strategy, chief financial officer and chief strategy officer. She was appointed President and CEO in 2012.  Prior to joining Froedtert Health, Jacobson spent 22 years at Rush University Medical Center in Chicago in various leadership roles. She also served on the Mercy Health (Ohio) board of directors from 2014 to 2017 and served as the voluntary national Chair of the board of Healthcare Financial Management Association in 2009-2010.

Richard Miller

Executive Vice President & Chief Business Strategy Officer

Northwell Health

As executive vice president and chief business strategy officer, Richard Miller evaluates Northwell Health's business strategy and organizational decision-making. He oversees revenue optimization and commercial investments, as well as ensures that financial strategies align with organizational strategies. 

Richard was previously deputy chief financial officer, business strategy, and senior vice president, payer relations and contract development, where he oversaw contracting and business development strategies, payer relations and contract negotiations, health care economics and analytics, and value-based contracting. Richard serves as a chairman of the Northwell Health Plans Holding Company and on external boards and advisory committees, such as the Nassau Queens Performing Provider System, Optum 360 and Healthfirst Finance Committee. 

Leadership Symposium

Connect. Learn. Advance your career.

September 29, 2020 | Wherever you have WiFi

Info: Jodi Sniegocki | jsniegocki@modernhealthcare.com

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